Hotmail problem. What could I possibly have done to it?

Although not experienced I have been using Hotmail for 7/8 years without a problem. I have now got my new built machine running W7 Ultimate and in the process of learning what I have under the bonnet, so to speak, I seem to have caused myself a strange problem. I can sign into Hotmail, I can see the inbox entries but I cannot open them at all! Neither can I delete them. I can check the boxes and then un-check them but, otherwise can do nothing! I feel so stupid tbh. Any sensible suggestions?

Reply 1 : Hotmail problem. What could I possibly have done to it?

First test, try another browser and see if this is a browser problem or not.

There seems to be 3 possibilities;

1] Browser problem. Try a different one.

2] Web site problem. See what others say in the Hotmail forums.

3] Operating System problem. Let's explore all other possibilities first.

If it works in another browser then this tells us it is your browser at fault, (which browser?). That then leads to a security setting in the browser, or an Add-on causing the difficulties.

Mark

Reply 2 : Hotmail problem. What could I possibly have done to it?

Many thanks for responding. I,ve tried both IE & FF. Still the same. I,ve tried all the suggestions which I can find in the problem pages/forum. As to the O/S. The machine and installed equipment is less than 2 weeks old and in every other respect works perfectly. In fact Hotmail was operating as it should have and has re-appeared once in 5 days working normally. It is for those reasons I believe that I have erroneously changed some setting or other. I shall continue to see if I can resolve myself although any further suggestions would be more than welcome!

Reply 3 : Hotmail problem. What could I possibly have done to it?

"Hotmail e-mail problem fixed, Microsoft says".

Reply 4 : Hotmail problem. What could I possibly have done to it?

Many thanks for responding. I,ve tried both IE & FF. Still the same. I,ve tried all the suggestions which I can find in the problem pages/forum. As to the O/S. The machine and installed equipment is less than 2 weeks old and in every other respect works perfectly. In fact Hotmail was operating as it should have and has re-appeared once in 5 days working normally. It is for those reasons I believe that I have erroneously changed some setting or other. I shall continue to see if I can resolve myself although any further suggestions would be more than welcome!
As to the microsoft link, again I,ve searched thru' this to no avail. It certainly 'aint simple I have to say!

Reply 5 : Hotmail problem. What could I possibly have done to it?

Since writing the above I have used my wife,s Hotmail a/c and it is acting in exactly the same way. Can enter Hotmal, see all the incoming emails but cannot open them. Cannot write new mails or in fact act in any way. I feel that a return to an earlier date and refresh amy be the only solution but, being a new machine, I,ve done quite a lot of installations (which I can do again of course) but also done a fair amount of work. Also I have always used XP PRO previously and I see that it is not quite so straightforward to return in time with W7! Arghhhh. One last effort to see if anyone has a suggestion for me to look into. Since I live in on Tenerife which is 5 hours ahead of Eastern Seaboard Time I shall look back here to-morrow before deciding. I honestly think that with everything being so new on my machine I may have changed a setting and nothing more than that. Anyway, thanks for giving me any further advice.

Reply 6 : Hotmail problem. What could I possibly have done to it?

To resolve this I have decided, much against my better judgement (yes, you may laugh now!) just to accept defeat and I have d/l "Essentials". So I now have to follow the instructions of those people at Microsoft and conform!
Again, thanks to those who tried to help me.