Thursday, March 17, 2011

TV turns off when FIOS STB is turned on

Just bought new Samsung PN58C8000 3D plasma 58' TV. I'm using the older FIOS receiver box. When I power on the receiver, the TV turns off. I doubt its the TV, because I've tested it with DVD player, and it works just fine. Not a remote issue either, bc I notice it while manually powering On both units too. The TV will show a channel (with working image of the programming) for 1 second before Powering the TV off on its own. It COULD be the HDMI cable (didn't try recommended 1.4x cable - instead tried just a regular cable). OR, its COULD be that this FIOS box is old, and maybe not compatible with this new TV. Either way, TV turns off still... please give advice.

Reply 1 : TV turns off when FIOS STB is turned on

tampadog70,

Try turning off the Anynet+ option in the TV.

It's available in the MENU and by pressing the TOOLS button.

Does that help?

--HDTech

Reply 2 : TV turns off when FIOS STB is turned on

Anynet was already off when trying it. I have everything plugged into a Monster Power HTS1600 surge protector unit. Do you think that could have something to do with it? As far as power level or something to that effect?

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